I'm waiting for more 10months now for payment from Mibfa. My father passed away in 2011 and I had to go through processes to register as an executor. Last year November all papers was handed in including a bank madate with we had to open as an late estate account now the payment is taking long and ...
I have been Attempting to get response as to the progress of payment and info and reasons for delays. all documents were submitted via registered mail as requested and received by the Mibfa Agents. Upon calling them on numerous occasions, Proof of reciept of all documentation was sypplied and ...
Every time I call the call centre, they make you wait for a very long period. They let you wait and then you are being cut off. Cell phones are very expensive. I used all my air time, R200, 00 and still I don't even know where I am with MIBFA. They don't want to give their Names at all and they ...
I SUMBITTED MY DOCUMNETS TO THE DEPARTMENT IN APRIL THEY HAVE SEND ME A LETTER THAT I NEEDED TO TAKE TO THE BANK AND RETURN WICH I DID AS WELL ITS NOW 3 MONTHS LATER AND I AM STILL WAITING FOR MY MONEY. EVERYTIME I PHONE THEY GOT A DIFFERENT STORIE, LAST WEEK I PHONED AND THEY TOLD ME 3 DAYS AND ...
I was retrenched ifrom the 1st April and was told that the provident fund takes 4 months from time I was retrenched. I have spoken to Rochelle @ Mibfa which tried her best to help me but customer services never got back to me. I was told several times it would be in 2 weeks but nothing yet. Last ...
I have been trying for the past three years to collect the surplus money of my late husband, This has been such a nightmare dealing with the call centre, as one person would say one thing and the next person I speak to would contradict everything I was told. I have been up and down from ...