I'm happy to say my complaint has been resolved. Mr Bartlett stepped in to ensure that he understands the complaint and found a solution promptly. I appreciate his co-operation and wish to declare that I'm no longer an "unhappy customer". Thanks again, Mr Bartlett for going the extra mile ...
I requested a delivery from an accessories store. The courier collected the wrong parcel. However, the parcel never reached me anyway. I contacted them, they said I should request a new delivery (for my own account, even though it was not my error). However, how can I have the parcel delivered back ...
Upon a client of mine checking with my THEN courier company regarding a damaged parcel claim, General Manager Shaun Bartlett tells my clients on email that my account is in arrears and they will be taking legal steps against me!!! What business is this of my client's? Disgusting, unethical and ...
Just an amazing, efficient company to deal with. Our last delivery was ahead of time via road freight from Pretoria to Margate and the quoted price was reduced once they had received the package. ...