We bought a voucher for a weekend at Mangwa Valley Game Lodge. After making a reservation my leave was cancelled and Amanda, the manager, went to a lot of trouble to change my booking. When we arrived on Friday we were amazed by the friendliness of every staff member we encountered. The chalets are ...
Mangwa valley advertises itself as a four star establishment. I checked in on the first of January 2014. This getaway was supposed to be relaxing and fun. I can only express my disappointment. The following is just disappointing for a four star establishment: - A tv was not available in the room. ...
I enquired for availability on the 31st October as I need to purchase their groupon special, Anna replied saying yes they do. I made payment right after that and sent her an email telling her that I've made payment at3:59pm. After not hearing anything from them yesterday I sent them an email ...
We booked to stay for 2 nights, my son became ill after the first night and we had to rush away to the hospital. I confirmed with the reception that they would give me a refund. She said it wouldnt be a problem, but now the owners have refused to give my money back. ...
I bought a daddy deal voucher for this Mangwa Valley and made a booking on 11/02/2013. 4 chalets for 2 nights. I even have an e-mail as proof. Next day I get a call that I only booked 2 chalets. Instead of Tsholofelo acknowledging that she's wrong changing the dates, she tries to cover the mistake ...
I have made a booking with arrangements to pay deposit by end 31st of January 2013. On the 30th January 2013 I get a sudden e-mail informing me that the booking was cancelled. I then, in desperate attempt to keep booking as it is for a wedding we are attending at this stupid place, make an ...