I went to Makro Ottery on 27 July wanting to purchase a Sinotec 42" TV. Got to the store and saw a 46" Sinotec for R500 extra. I enquired by the sales person if the TV was available and they advised it was the last unit. I had no problem accepting the TV, but then the guy comes back and ...
We booked our Trojan in as there was no tension on the 'wheel' - we took it in Saturday 20/07. It was booked in by Patrick. Since then I had to make numnerous phone calls to find out on the status of the trojan, as Makro insisted it be sent for repairs, nevermind that we bought it 19/01, 6 month ...
I bought groceries and when I got home I checked my slip I got milk R49 for a six pack which I did not purchase on my bill, I purchsed a1x 5kg and 2 small 2, 5kgs and on my slip it says I purchased 2 packs of 8 in it so now I need to know if its the scans or human error, also at the door they just ...
Over the last 4 visits to this store, I have noticed that the security person posted at the till will walk up and stand next to the cashier counting and checking the scanning of every item, ONLY when there are black customers paying. They move closer and stand shoulder- to -shoulder with the ...
I just got home after buying a TV and "Singa TV Stand Japanese Oak"... only to find whilst unpacking the parts of the TV stand that one of the 2 boxes had been opened before, had no protective packaging like the other box, and around most holes the wood is stripped and broken. Now, not ...
Dear customers MAKRO is one of that companies that is only willing to receive your hard earned money and totally forgor about you. They are the most badest company when it comes to after sales service. I bought a SINOTEC TV 42' with a 5 year (walk in guarantee that means a replacement) When I took ...