I think people who intend buying any electrical appliance at Makro deserve to be warned. They have a policy which states that if you buy something and it is faulty, it will only be replaced with a new one after it has been sent for repairs FOUR TIMES. I bought my mother an ice maker for her ...
On the 4th of April 2013 I purchased a URN from this store. Exactly one month and 11 days later (15 May 2013) the URN no longer heated the water. So with slip and item, I returned to the store to replace or refund. No, they do not replace or refund, they send away to supplier and you as the client ...
Have just gotten back from Makro and must compliment Lesego (at least that's what his tag said) for helping me the way he did. Very friendly and has a great attitude. Was looking for lights and the bulbs and he was very helpful. Don't remember when last i got service like this. ...
I Have purchased a tv set from them a year ago, now its giving problems, i had taken it in for repairs they told me that i cannot leave it there they will get someone to come out and repair it as they cannot give me a replacement tv. they took down all my details, and said they will log a callout, ...
TWO WEEKS AGO I PHONED MAKRO WITH A COMPLAINT THAT THE WASHING MACHINE I BOUGHT TEN MONTHS AGO WAS FAULTY, SAM-SUNG SENT A TECH OUT THAT TOOK MY WASHING MACHINE AWAY TO RETURN IT SCRATCHED.THE LADY IN THE SAM-SUNG (OEG) REPAIR DIVISION KNOWS MORE ABOUT M FAMILY LIFE THEN MYSELF, AS WELL WHICH ...
To the Management - at your till point I was attended to by Rajeshree & felt that you should know that she is a credit to your company. I found her so helpful & pleasant. ...