29 May 2013 i sent a withdrawal notification form, 11 June 2013 i enquired about the provident fund, response was i will be updated of the latest news. 2 July i did a follow up again, person dealing with my claim said system is down and she will be out of office for 2days, she will do a follow up ...
I would like to cancel a policy with Liberty for a minor. My first dealing regarding this was on the 24th of April. Since then I have been sent left and right but have had no response from Liberty to resolve my issues. The generic email and call centre number is like a deep black hole where you get ...
I have been waiting for four months for my pension and i have not receiving feedback. I dont seem to be important to these people any more, I have been out from work from March. ...
I have decided to cash out a policy of mine - which i confirmed can be done as the value meets the requirement - its been almost a month of chasing this and i received and email saying that i didnot meet the requirements to cash out - when i called the call centre the agent confirm that the email ...
I submitted a policy change via email on the 5/6 to opspcd@... and then again on the 22, 27, 3/7 and 4/7 after receiving form letter emails stating that they had not received the necessary documentation. No specifics. The only documentation required according to the website is a 1 page beneficiary ...
I have been a client of Liberty since 2007. I had a Life policy which ran without any default. I changed bank details earlier this year and notified the broker and Liberty of this change way in advance to ensure my debit orders go off without hassle, however both the broker and Liberty failed to ...