I have a 2004 Rx 300 Lexus. It has a full service history, and has been serviced by Lexus Helderberg. Had a break down in Swellendam on the 1/10/2013 ..no warning lights nothing. The vehicle was taken to Somerset West on a low bed. Today I go there to follow up on my vehicle and I get told that it ...
I serviced my car and noticed some problems still to be rectified a week after, so I logged a query on the dealers website. The dealer contact from the website called back after a business day and gave me options to resolve the problem. I'm sure the contact's name was Michael Grobler and the ...
I was offered R131k telephonically for my trade in, on a Lexus, which I accepted telephonically. After everything had been finalised either telephonically or by email (ID copy etc.), on 21 August 2013, delivery day, the banker arrived at my office to sign the HP agreement. Upon perusal I discovered ...
I bought a Lexus IS350EX in 2012 for R 505000-00! Not knowing the brand, the Lexus dealership and sales person assured me that it kept reasonable value. I've been trying to get rid of it for 6 months now! After dropping over R 200 000-00 for a car with only 17000km's and practically new, not even ...
Please ignore my previous report. Lexus dont even bother to read them by the looks of it. I wonder how do they support their Dealers if they ignore customers? NEVER A LEXUS AGAIN. Choose a luxury car company that cares about their customers. Cheers. ...
I bought my first lexus in 2008. Got the most unbelievable service from Lexus Helderberg for the last 5 years. But one person stood out head and shoulders, Juanita Blaauw. You have gone more than the extra mile for me! I received my new lexus IS 350 today, was treated like a king. I was not only ...