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Lancet
Found 281 reviews / complaints
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Lancet
Account department

My medical aid did not pay a bill from Lancet so I tried to resolve this issue with Lancet by approaching my medical aid and informing Lancet about my course of action. I am responsible for this account and approached Lancet to finalise payment. I spoke to a call centre agent and was informed that ...

Lancet
Lancet Laboratories Harassment

I was hospitalised April 2012 & Lancet did some tests for me, a month later a received a call telling me that my medical aid had not paid a bill & I'm liable for this. I contacted Medical aid and was told that the test date Lancet submitted showed that I had already been discharged. I ...

Lancet
Incompetent Accounts Department

On the 02/02/2012 my GP sent samples away for testing to Lancet Lab. I did not receive any accounts or phone calls from them so I was under the impression that the accounts were paid by my Medical Aid. I received an account dated 07/01/2013 informing me that the account was never paid. Upon ...

Lancet
Proof of submission

Thank you for finally sending me this 'proof of submission' that I have requested since December 2012. Unfortunately my medical aid says they did not receive this claim, even when I forwarded this email to them. They do not even have the 2nd of August as a day for the claim, only the one in ...