Why does Lancet send me an SMS stating that my account is part paid/outstanding, then you ask ME to phone YOU with a reference number??? You have my cell number, land line number, email address and postal address so why don't you call me?? Better still, what happened to the old fashioned way of ...
I phone phone, I email, I log complaints on HelloPeter. ZERO response from Lancet! I want to pay them. All I need to know is what times the tests were done. Lancet promise to send this but never do. If I are any member of family are in hospital or see a doctor I will ensure that the doctor knows ...
To date I have paid way more than what I should have to Lancet & SCS/Lam Attorneys but I keep getting sms's. The worst part is I get an sms every 2 or 3 months. Nothing is ever constant. I have sent numerous emails explaining my situation plus sending my proof of payments to date and no one has ...
Could you please explain why your Sunward Park branch don't have email or fax facilities to forward results to the patients requesting their results. Why should I complete a consent form every time I wish to get a copy of my results. If you want to make it impossible for a patient to obtain ...
This is not the first time that we have been handed over to the attorneys without proper notification. 1. Statements must be 2. SMS's and emails must be sent as reminders Seems like coercion between medical practioner's staffing and legal employees of companies making easy money from the sick. We ...
Nearly 2 months later and Lancet still can't tell me what time they did the blood tests. Their nurses roam around the hospital taking blood without verifying the patient's name, the doctor's name or consulting the sister in charge of ICU. Lancet take a verbal request from an "unknown" ...