On arrival our room was not ready at check in time. At the hotel restaurant, we waited for our drinks for 45min. The receptionist swore in front of us and was very uninformed. The pool water is green. There are no lights around the pool and streets. Kitchenware was not cleaned adequately. ...
I have travelled around South Africa extensively and my first experience of exceptionally bad service was at the Lower Sabie facilities. Staff here need to be trained on client service as they are rude, incompetent and are creating a terrible impression of Kruger park and South African tourism ...
Good day, on 23 August 2013 I phoned in and asked for a accommodation for the 31 August 2013 only for the Saturday night. There was only one available at that time so I asked him to book it for me. So I waited and Eugene never came back to me as he said he would. So I phoned in later the day and he ...
On the 1st July 2013 I tried booking a holiday in the Kruger park for July 2014 using the Kruger [URL Removed] website. I gave them a detailed layout of my request, consisting of 8 nights and 4 camps, with specific codes for specific bungalows etc. I was told I would receive feedback on 31 July ...