I have no more energy to express my anger, frustrations and down right dissatisfaction of how Kia/Tata Germiston has treated myself and my car troubles. I have received no customer service of any kind from them, just. My car (Tata Indica) was towed to Germiston on 06 Oct 2013, Monday I called to ...
I took my car in for a rattle to Kia Service Center in Midrand, I was advised seat had to be replaced and would be covered under warranty. The seat was ordered, A month passed and I followed up and the service advisor no longer worked there. I was asked to bring my car in again and I complied, Part ...
Hi, I had my car key replaced on Friday (1 Nov 13), when i got to the dealership to collect my car they informed me that the key should have been replaced under warranty, but Kia South Africa informed the dealer that they will not replace it under warranty due to the metal being cracked and this ...
Empty promises yet again. You should really step up your customer serivice!!! Head Office, dont make promises you cannot keep. Dont even get me started on your incompetent sales reps and service departments. Poor performance but I am not surprised. ...
Poor service standards - Air-conditioner was not attended to as requested - Car left dirty after service - Carpets have glue/salt precipitation pressing through from the bottom, the service consultant told ME to clean it with a nailbrush!!! No avenues within KIA SA to lodge complaints - 2 messages ...
I assisted a friend who was purchasing his first car. We eventually found a car that met the criteria.. On the day of delivery we noted that the car did not have a spare key - We noted that this was still to be provided. (3 weeks later and still waiting) We noticed the spare wheel was on the car, ...