Quite honestly do not know why I am bothering, as it appears Kenwood does not bother to keep their customers happy. I purchased a Kenwood KM020 from Dion-Wired in December 2012, and attempted to purchase 2 attachments on 26 June 2013 from Tafelberg. I was asked to pay, in advance when I placed the ...
I had an issue with spares, John sorted it our right away. Thanks so much. ...
I have a De Longhi Italia oven. I can't get a simple switch for it. No response from e-mail complaint. ...
Further to my unanswered complaint of 28 Feb 2013 on hellopeter, the machine is once again not working and that falls within the 3 month warranty! What now Kenwood? ...
Kenwood Titanium Chef KM010 sent for repairs - after two weeks the distributor was unable to obtain a quotation for repairs from the manufacturers service department (DeLonghi Kenwood SA). As the end-customer I had to call the services manager as the distributor was unable to get a suitable ...
Seriously - Kenwood are totally incompetent about ordering and delivering attachments. Been waiting for a Chef Major ice cream maker ordered through Tafelberg since December. Kenwood have no process to actually order one and guarantee delivery. Every month a "shipment" comes in, and ...