I purchased a stove on 14 December 2012 at GAME. The stove is tripping the main switch. I reported a fault early january 2013 with the stove and the Kelvinator guy came & checked the stove & confirmed that it is a factory fault. He then promised to return & instal the faulty part. That ...
Reported fault on Kelvinator website on Monday 28/01/2013, Woman from DZ appliances called to confirm that they had received the request that they come to Sedgefield to fix the error on my dishwasher. I informed her that I could only get a days leave on Wednesday 30/01/2013 . I took the day off and ...
I purchased a shop soied Tumble dryer from Pierre. Last year when it didnt heat up, it was fixed the very next day and I thought wow what services. On the 4th of January 2013 it stopped turning and I sent an sms advising Pierre who told me to contact Kobus who didnt respond to any messages and his ...
I purchased a Kelvinator dish washer KD12WW-MM at the end of 2011. I have been very satisfied with the unit since I have had it. The problem I have with it is that the rinse aid cap is easily removed and it has now been lost. I enquired at TECSA for a new cap but I can only purchase a complete soap ...
Judging by the number of similar issues I doubt I will find a resolution but here goes, It will be a year in February that I opened the first service request to have someone attend to my kc9650bl stove. After several visits from technicians, several days I have had to leave work and countless empty ...
I purchased a fridge. It started to freeze the food around 20/12 with ice forming on the back. I contacted the retailer and arranged for a tech to come out. I was told after 1:30 (which does not help) especially as they only arrived at 6:00. I had to take the afternoon off to ensure that someone ...