I bought an eBook from [URL Removed] which unfortunately was not compatible with my ebook reader. I requested a refund on Saturday evening. i received a call this morning from a lovely call centre assistant who told me that i should have a full refund for the purchase in a few days' time. I am a ...
Ordered from Kalahari in December, communicated wrong address was selected and they said they would update and send to correct address before Christmas party - order had gifts for little ones etc. Not only did the order never come, but now they claim they won't refund me (even though I have ...
Basic rule of retail: Don't accept payment for a product you can't supply. Especially over the Christmas season. I had no intention of commenting, except that I notice, less than 3 weeks after having my order 'cancelled', the product is now abailable again. Bad show, Kalahari. Bad show. ...
My first eBook purchase ever has left me bleak. The Rest is Noise by Alex Ross is advertised with the original cover but once I purchased it I found a simple PDF version with no original cover. It looked like something I would have received in a class room. I requested a refund but was denied. (The ...
Hi I reported a item bought at [URL Removed] as faulty on 17 Dec 2012. I was told on 20 Dec 2012 that it would be picked up in 3-5 working days. On the 2nd January I sent a reply to an e-mail recieved from them. Didn't even get a reply until now. I phoned again twice and was promised it would be ...
Ref nr 325637 Could you kindly assist with my query I sent today via e-mail. I just want my account verified to be able to sell my books. I get the all sorts of responces from Bradley except what I want. How difficult can i be!!! ...