I sent a complaint on 29 April and to date the store manager hasn't phoned back or responded to my complaint. Does the store manager not follow up or respond to customer complaints? This is really disappointing for a customer to lodge a complaint and more than 30days no response from such a big ...
K we do we start. first of all went to like 3 jets to try and get my size. last week bought the suit combo at east rand mall jet for R450. unlike the other jets this jet the jacket and pants werent joined with that instore thing they were all independant. finally got my jacket size took a shirt as ...
Working in town one of the perks is having allt he shops at your doorstep but i find it a complete nigthmare when i have to go to the jetmart store town. and its not a once off its all the time. on Friday the 24.05.13 i went to make a few purchase at 13 peak time there was one cashier who took a ...
My account reflect purchases done without my knowledge. December 2012 my balance was R3372.50.In January I paid R400 but my balance escalated to R4918.16.Customer help deak a cellphone purchase was made on my account and referred me to who said its a dispute matter. I filled a dispute form along ...
I bought my shoes at Jet protea Glen and was buying for someone, then I bought a wrong size, so I went to change there and she refused to help me and told me its because I bought with Jet 4 you points, I explained to her and showed her the slip that I have paid cash they swipped the card yes but I ...
I once opened an account at Jet Stores, It came to a point where I didn't want to shop at their stores anymore because I felt that their clothes they where not of quality I was looking for, so I decided to payoff the account and called the head office for confirmation, They said yes they closed the ...