On the 13th of December I bought two tickets cash which was R340 each travelling from pretoria and midrand to bloemfontein. On the 23rd I went and I changed them to the 2nd of January travelling from bloemfontein to midrand and pretoria where I had to pay in R40 which I did. Now today 28th of ...
I have had to rebook, change tickets, get vouchers... lost my voucher, lost my original ticket numbers, etc etc. In other words, I have basically been a nightmare client. But at every turn, I have had only the kindest, most efficient, outstanding service from Intercape, including at 5am! While ...
I booked a bus ticket in Pretoria for someone who was supposed to travel from Durban to Pretoria. The person was late for the bus and I phoned the Intercape headoffice in Cape Town, where the call centre is, to cancel the ticket. They told me that I can't cancel but could only get a credit note ...
To whom it may concern, I have take a bus at Durban @ 11 on 26 December but the airconditioner was leaking all the way from durban, we got to Pietermaritzburg we told that will wait for 15 min for the new bus, its been an hour now and I didn't pay my money to get to Park station at night, I am ...
On the 4th of December, I had booked two bus tickets to come down to durban. The bus was scheduled to leave JHB station at 10pm - the bus only arrived at 11:45pm. The bus should have been at the station at 9pm yet it only arrived close to 12am so in my opinion, the bus was almost 3 hours late. ...
Hello Peter, It's with great disappointment that I have to write this email. On 24th December Intercape bus from Pretoria which departed at 06:00 to Harrismith arriving at 11:25, our luggage was lost or. To my amazement I couldn't believe that when we discovered this, one of the assistants Charles ...