I recently purchused an expensive humidifier for my baby who had bronchitis. I also purchased Karvol captules to use within my humidifier specifically because it claims on the back of the pack, that Karvol can be used in humidifiers. The next morning i noticed that Karvol had damaged the humidifier ...
On Sunday 9 June 2013 I bought the new naughty or nice lip ice pack. When I opened the pack I discovered that the Cherry flavor lip ice was broken and did not want to twist. On 11 June 2013 I reported it on their website. On 13 June 2013 I received feedback from Phindi Ntuli asking for the Batch ...
2 Weeks ago an email was sent with pictures attached asking why this coffee has a residue at the bottom of the cup. I have bought and enjoyed Douwe Egbert coffee for a long time without this happening. To-date I have not had a response or acknowledgement that the mail was even received ...
After a recent complaint, the issue was addressed promptly and professionally. Thank you, great service! I am ecstatic! Well done, issue resolved ...
I have sent three emails in the past week regarding a faulty bottle of Milton sterilising fluid, to which no response has been received. I am blatantly being ignored. I purchased a bottle of Milton sterilising fluid and the top part of the cap has perished. The bottle cannot seal and runs the risk ...