I have been left with "zero" service after 3 days of continuously chasing after Imperial select Tokai for a quotation for my insurance for the replacement of my lost Renault Scenic card key. My car is completely electronic and cannot drive, be towed or anything without a coded key. This ...
Initially had a really bad purchase experience - an offer of settlement was agreed to - several months later I am not getting replies when I send emails about the date the agreement will be upheld... Have found out in the mean time that needed information was not supplied - i.e. a button which ...
Bought a car (Tata Indica 2007) second hand from this branch early November. Was given a temporary license that passed on 21 November, also had a disc valid until the end of November. Did call numerous times regarding the license disc and until now (16 Jan 2014) still no disc, no calls back, no ...
I bought a 2009 Ssangyong Kyron with 42K km from Imperial Select in 2012. I took the extended warranty and Service Plan at an addition cost of approximately R20K. Last year, I was asked to pay R37198 to repair faults developed in less than 20K km and I had to park the car off to save for repair ...
Car was purchased 13 December 2013. Failure to deliver on what was promised - number plates were not ready i waited more than a wk, every time i called i heard a new excuse. AA report a copy was not handed to me, and only emailed more than a week later, the car is Auto report says its manual. I was ...
6 months ago i purchased a nissan qashqai for R140 000 cash. the car as then been with imperial for - 2 months for problems that i was not happy with. up to know iam still unhappy with this vehicle. they say i need to bring it in but that inconveniences me. cause it as been sent in about 5 times ...