I bought a new truck from Pinetown last year, with my first checkup and service I told the branch that the motor is rattling terribly and the oil filter is not connected to the bracket fix to the engine? This is apparently normal!? To stop the noise I eventually cable tied the filter to the ...
I bought my vehicle (Sonata 2.4 GLS Executive) on the 2 August 2013. Great car but the after service customer experience has left a bitter taste in my mouth. I received my pre owned car and it looked exactly like that, pre owned, literally only wiped clean. On Wednesday the 14th August I arrived ...
I did a transaction on a new i20 Hyundai vehicle at the end of July 2013. I trade-in my existing vehicle for an amount of R40 000. A deposit of R20 000 went towards the purchase of the new vehicle and with the balance I had to settle the finance at Wesbank on a existing vehicle. I delivered the ...
Norman went out of his way to book a service for my i20 following a website query. Was given a deaf ear by Promise from Hyundai Head Office but he fixed it. Very well done, cant believe that such service still exists in SA. Well done ...
I have a 2009 Hyundai 1.4 Getz with 58000 km on the clock. On the 7th Aug 13, my car broke down, there was a loud clacking noise coming from the front left wheel, the next day I could not go to work so phoned Hyundai assist as my car still had a warranty, the call centre guy I spoke to was helpful ...
I submitted a tyre claim in February as instructed by the warranty information. Every month i follow up and get the same response, they are waiting for feedback from the tyre supplier. Then when i question their shoddy service i am told that they are actually not responsible because the warranty is ...