Since being a customer at HomeChoice, I've run into financial difficulty but still paid my account. My complaint is simple, the one does not know what the other is doing in this particular call centre. Also they have harrassed me for paying too little, or two days late. Calls have traumatised me to ...
I recieved a call from Lusanda from Home Choice at 7pm on the 7th May 2013 wanting to know when will i pay my May installment which was overdue, when she came on the line she did not even greet, she just wanted to know when i am going to pay, i told her she was the 3rd or 4th black person calling ...
My Account number is 132671934. I have appealed previously to Homechoice Marketing team that I still owe Homechoice and i am not ready to order anything until my debt is paid up. I requested them not to contact me regarding any specials/ promotions but at least to send me a catalogue. But i still ...
I refer back to my previous complaint. I am now almost waiting two months for my curtains as requested. I received a sms with a parcel number and yet when I and the Post office tries to track it. Parcel number PA434397936ZA could not be found in our database. So i still phone every day and every ...
Hello, I placed on online order on the 4th of April, received a confirmation mail from HOMECHOICE for the order i placed, and paid for it via credit card, When enquiring about the order, the call centre agents (I spoke to more than one) informed me that the order does not show on their system. I ...
It has come to my attention a week ago that my HomeChoice account has been handed over to the lawyers. This is the first time i have heard about my homechoice account for about 2 years ago. As far as i an remember my acocunt with you was paid in full. Home Choice used to send me monthly statements ...