I have now waited for 9 (yes NINE) weeks for my delivery of my pedestal and chest of drawers. I have now had more than 5 telephonic conversations with customer care with 5 different excuses. I have lost hope that I will ever receive my goods and have resorted to going into the shop and just taking ...
I have written a complaint about your bad customer service that I received from your @Home Branch in Nicolway. On the 14th of September Vanessa da Rocha responded to my complaint and informed me that the Area manager will call me to apologise. She also informed me that you apparently take pride in ...
My mother and i wanted to buy a very large carpet from @home in Cavendish... It was very busy and we had to park on the third floor of Cavendish parking. We went in, purchased the carpet and then was expected to carry the carpet ourselves. Two women and a very large carpet through Cavendish? So i ...
I purchased a couch on sale less 15%. Paid R4225 incl deiveryl on 7 June. Not delivered as Centurion DC 'lost it" then a week later they found it but now "damaged! " Still to be delivered but a no show. Boksburg called Ellen to be told "It now fell off the forklift so totally ...
I was in @Home Canal Walk tonight and asked one of the girls behind the counter a question, we were still in the middle of our discussion when Edwina RUDELY pulled her away telling her to serve a customer on the other side of the counter. I understand and support that she should have helped the ...
I have just walked out of Canal Walk's @Home Livingspace - disgusted with their lack of service and lack of interest in customers. Not for the first time - but definitely had it now, will NEVER go back and have posted this on my FB account as well. Within a few minutes one of my friends replied and ...