My car was hail damaged in the recent storm and had to be written off. i have had unbelievable service from hollard and their contracted suplliers (first car rental, gauteng motor assessors and empire fleet solutions). lebogang who was assigned to my case has gone beyond expectations and has ...
I have a Hollard MotorXtender policy, designed to assist with financial help when the warranty on my vehicle expires. Their sales spiel assured me that the process would be easy and efficient. Lo and behold the time has come when I need to lodge a claim, and guess what? The dealership (Peugeot ...
When I took out my policy with this company part of the agreement was that I would receive 10% back if I did not claim in the previous 36 months. Low and behold nine years with them and I am expecting my third pay out and for the third time it does not arrive so I call to find out why once again I ...
I signed up for vehicle insurance on Friday 29 November with Hollard as they were the cheapest and there excess was the cheapest. What a mistake! It is now 04 December and still no one has contacted me to inspect my vehicle, and of course you know that if the vehicle is not inspected it will not be ...
On 25th of November 2013, we submitted a life claim for the following policy no. 6784866 and was given this ref: we_283130300. Hollard claims to pay all claims within 48 hours of receiving documentations, as you can see these documents were submitted and received the same day. To our surprise the ...
My mom put in a claim November 2013 for her late husband. Talk about the worst service ever. They say you should get the money within 48 hours, how about 2-3 weeks. They don't even call you to say if there is any documents missing or how far your claim is, we have to call all the time. After they ...