I called the call centre in Durban asked to cancel the contract and Aneline reponded by saying that I'm not allowed to cancel the contract, and I have read the terms and conditions of the contract, and no where it says one cannot cancel as I am sure that i will never use it. When I asked who do I ...
I echo every complaint and comment shared on this site... I also called them to cancel and they said its not gonna happen. Total waste of time and absolute waste of money!!! I am sure their are hundreds more people out there who have the same complaints. Should I be consulting a lawyer soon? ...
Good day I want to complain about the poor customer service of flexiclub/holiday access. i have been sending them queries since 25/01/2013 I a Sanelisiwe Ngcobo opens my emails but does not respond to any of my queries. When I joined I was told that I could use my points to book accommodation and I ...
Good Day, My member 678341. I've signed a 3 year contract over the Easter holiays 2012. The consultant boasted about the holiday schemes and how we could win, and that we will be given extra points over weekends, over and above the 5000 points we get yearly. It all sounded wonderful, WE WOULD SAVE ...
I was sold a product that I cannot make use of as the sales lady provided me with the incorrect information. I have a child in school and my specific requirement was that we must be able to use the flexi points in December. She confirmed that it will be possible and even have some points that we ...
I am writing on behalf of my mother, who becuase of resorurces can not do it for herself. Mrs MC Mogwera, Membership number:674960, On 15/01/2013 my mother called in to book for a weekend (01 till 04 March 2013) at one of your resorts, she called in this morning to inform that she wont go ahead ...