You people make so many promises but don't keep your word. The first time we had a problem with the 46 inch flat screen (Samsung), you replaced the mother board. The second comnplain, you sent technicians to our home and they said there was no problem until my husband made noise about it. Then, you ...
I ordered a Play station 3 for my hubby for his birthday. It was a 500GB and was supposed to come with 2 games. The day it arrived, the box had be damaged by the courier and looked second hand. I was so disappointed and it also was not the product i had selected, it was the option with only 1 game. ...
Trying to get Hirch's to honour their extended warranty is nothing short of a joke. It had taken the best part of three weeks to get a washing machine door repaired - well -- it is still not repaired despite numerous promises. Just a back and forth story every time I follow up. The technicians they ...
It is with deep disappointment & frustration that i write this letter. I am faithfull customer at Hirsch Stores years now, enjoying a very good relationship with the managers, staff whom are helpful with excellent service. My houselhold contents purchases at Hirsch-Samsung products value R300, ...
Poor sales service: We went to Hirch's Fourways Yesterday to purchase a fridge and washing machine - was shown a brand called Haier, which Edgar Mukumbira assured us was a German brand (this is important to us because it signifies higher quality than the Korean and Chinese Brands). We decided to ...
After 2 weeks phoning them daily to get updates and 2 repair guys going out to our house our fridge still doesnt work! ...