I am terribly dissapointed in the service I have received from Groupon. I bought 2 vouchers for the same vendor who was unable to honour the voucher due to too many being sold. Voucher #1 - Coupon code : 58DDE-56, #2 - Coupon code: B1AC8-55. After many, many emails to Groupon requesting a refund... ...
I requested a refund from groupon two weeks ago, even today I haven't received it. When I call the call centre, eventually after 20 minutes the agent answered my call. I asked her to check on the system for the status of my request, she put me on hold. 15 minutes passed and I ended up hanging up ...
On 2 November 2012, i made a purchase from Groupon. Up until 26 March 2103 (4.5months), i still had not received my purchase. I called the call-centre and asked for my refund, and for it to be returned to my account that it was paid out of. Nyameka agreed that it could be done and will process ...
I placed an order and paid for a set of Knives advertised on the Groupon Website on 19 Feb 2013. The details state "allow up to four weeks for delivery". When I emailed Groupon on 7 March to query the non-delivery, I received a response they apologised and said that the item has now been ...
I recently purchased a shoE rack from Groupon but upon delivery it was of tHE chaepest quality so I sent it back, however I had to follow up three times before the product was actually collected, when it was eventually collected I was assured I would receive a refund in 7 days it has now been a ...
I bought a 3 piece Ciello Faux Leather Ottomans on the Groupon website and transferred the cash on 08 December 2012. They never sent me the voucher for the purchase nor have they refunded the money. I have called, sent emails, spoke to various people, sent evidence of the purchase and each time I ...