On or about June 2013 I was at Gateway with my girlfriend to watch a movie. After the movie finished, we went back to my car to find that the rear right tyre was flat. On top of this, when trying to change the tyre, I realised that the tool-kit supplied with the car was incomplete and, as a result, ...
On 03/05/2013 I parked in moms and tots for less than half an hour, my car has signage and car seats so it is perfectly visable that I have a child, yet because she didn't leave with me and left instead with her gran they clamped my car and would not release it until a fine or R300 was paid. Before ...
I am a regular customer of Gateway. On Saturday 6 April my family went to play ten pin bowling at Gateway. The music in the bowling alley was extremely loud and resembled a night club. My family were barely able to hear each other talk without having to scream. I politely asked the gentleman on ...
I have asked gateway management to respond twice to my complaint about allowing smoking at it's entrances. They have not bothered to reply or offer an answer? Poor management at Gateway shopping centre!! Lack of customer focus!! ...
I printed a voucher on Saturday, 9 Feb for Piatto Restaurant, thinking that I can use it that evening when dining at Piatto. After printing the voucher, the fine print is then visible, which states Mon - Thurs. I don't eat out Mon - Thurs, being working nights. I e-mailed Cindy Liu asking for the ...
Every entrance/exit of Gateway shopping centre have smokers congregating and customers have to walk through clouds of smoke to either enter or exit the mall!! Surely Gateway management should stop this practise to protect the health of its customers?!?! We are FORCED to inhale passive smoke at ...