For walk in sales this was the worst service delivery I have received from a store in a long time with a purchased amount of R30 000 in total. We went to Game on Friday the 20th to make a final decision on the items that included a Defy tumble dryer, Samsung Fridge, a Defy washing machine and a KIC ...
I bought a play station disc (ps2) i took empty covers on the shelves gave it to the consultant and he returned with the discs, went to the till and paid. only to find the the discs its wrong it doesn't play in my machine. i didn't play the disc simply bcos it doesn't play in my machine. ...
I bought a fridge in September 13, 3 months later found a fault on the fridge. I then went to Game and spoke to Simon and he assures me someone will contact me in 2-48 hours. Someone called after 48 hrs. They then said a technician will call in 2-48hrs, no one called. I called after a week, Simon ...
I have shopped and may game stores and it's sad that the one near to me treats its customer's like. The staff stands around doing nothing or watches TV while the customer's must wait for them to finish. I a have been to that store twice and both times I received horrendous service. I stood at the ...
Client was paying cash, the cashier didn't have change, her supervisor told her to help me while she gets change. i was paying with my card. in a bad attitude the cashier said to the supervisor: "what difference would it make? " since when do cashier question a senior??? in front off ...
We bought a R4000 TV from Game at Three Rivers Vereeniging and paid R250 for delivery. 2 days later we are still waiting and get the run around from the staff when we enquire! ...