I went to game today to buy 5 assorted big eyed teddy bears the shelf price was R30.00 each when I got to the till the price was different.By law the price you see is the price you pay. Management could not help.their service is very bad ...
I went to game Secunda to purchase Photo frames on the shelf it said 69.95 for a memories photoframe once I got to the cashier christene it scanned 399.95 I told her pricing on shelf was different she called the manager Lucas I took him to the shelf and showed him his response was that It was ...
Activating a cellphone contract has become a painstaking exercise which cost 2 trips to the store in order to finally walk out with the cellphone I wished to purchase. The staff definitely need training. They didn't even know how to activate the phone/simcard - amongst other things. If they showed ...
On December 17th I purchased 2 go-karts as a gift at the Gateway branch fro R599 each. They received their gifts on Christmas Day and we found that the karts sold to us were too small for them. I went into Game on December 26th and discussed the return and credit/voucher of the 2 carts with ...
I went into a game store in Sandton to have my account closed. I was told that having my account paid up isnt enough to have my account closed, the account needs to be in a negative balance for them to be able to close my account. I do not understand why I need to be giving a company extra money to ...
My card. Needed to be replaced and as such the in store assistant Frieda, who has assisted us and provided very good customer service to us, has been on the phone for over an hour trying to resolve the problem. It has been over an hour and still Frieda is on the line waiting for a call centre ...