I have a Game card of less than 5 months now when activating this card you are given R400 in store vouchers (of which a R250 voucher will be given in-store and the remaining R150 to follow via post). I have had to contact the customer services department monthly just to receive a update of a ...
The other day I had to go to Game at the Kollonade centre. The only problem was that I had to go with my baby in her pram and I had to use a big trolley. When I got inside Game, the one lady working there came to me and told me she is going to do shopping with me and took the trolley. I was so ...
On the 19th September I went to the Trade Route Mall Branch of Game. I enquired about the specials that were on the catalogue for the week, only to be told that they were sold out (after only a few hours of opening). I was told to come back on Sunday. I arrived back on Sunday and were told no stock ...
Disgusted with the service received by one of the tellers of the store yesterday. Arrogant and a bad attitude are not even sufficient to explain the service. Tellers at major chain stores should be sent for training in Customer Service because they really have no clue. I have sent my complaint in ...
I'd like to take this moment to say thank you to the gentleman involved, in him handling my query. I first spoke to him last Friday returning his call later in the day. He told him he was getting the Fifa 14 game today in the store. This past Monday I was very surprised when I heard again from him ...
This is probably one of many complaints Game receives daily (not my first as well) and it seems that they do not giving it much attention. I've got an account with Game, I use and pay it religiously every month. But whenever I want to use it, the account is blocked due to post not being received. I ...