In Nutshell, I purchased a lounge suite together with a TV unit on the 10th of June. was told it can take up to 7 days delivery. After MANY phone calls to the Store and customer services, I received NO feedback as to when the stock will be arriving!! I am still awaiting delivery and it has been a ...
My account with furniture city got approved on the 08 July 2013, I was promised delivery within 48 hours as the stock we buying is instore and on display, when querying today our sales rep could not tell us if we will be even receiving our items today nor did he make any attempt to assist us in ...
I purchased a lounge suite from Furniture City Umhlanga Crescent on 22 June 2013 and paid for MasterGuard as well. The delivery was promised (from the Boksburg Distribution centre) on 27 June 2013 at a specified time. The delivery never took place as promised. after many phone calls, a very rude ...
Good Day I have yet another complaint against Furniture city regarding damaged good. As per my purchase with the Early December last year I have a problem with the delivery and a damaged couch, after laying a complaint against them they have reacted to my queries. 5 weeks ago I made contact with ...
I purchased 2 Grafton Everest couches (a 3 seat and 2 seat) from Furniture City last year. Knowing Grafton Everest is a good make that would last for years. However, after a while I noticed the cushions getting softer, eventually they were so uncomfortable to sit on. I called Furniture City and ...
We made cash purchases at Furniture City Strubens Valley on Wednesday 26June. Delivery was confirmed to be within 72hours and to date 8 July we still have not received our furniture or a refund of money. We've been severely inconvenienced by Furniture City's poor service, we've had unnecessary ...