I purchased 5 items on Saturday 28 September 2 of which was identical. Both Clinique products with different prices. Before siging, I notice that one item was charged at R340.00 and the other R345.00. When I pointed this out, she consulted her superior or manager who advised that I should sign the ...
On August 20th of this year I discovered that a Foschini account had been opened in my name when I was phoned by a Customer Agent from Foschini informing me that a payment was due. I have never had a Foschini account. The agent then told me to go do an affidavit, take a copy of my ID and go to the ...
Was is the long queue, when I finally got to the front the cashier just left me standing there and went to pack clothing and hangers behind the counter. The cashier working in at the 2nd till had the nerve to tell me I should wait till I was called. Isn't serving customers a priority especially ...
I am an Exact account holder, got a call from an agent who promote R50 airtime I would, saying it's not a contract at all, now after not paying my clothing account they stopped my number from receiving and making calls saying I need to pay the arrears of R700 on the clothing which to my ...
I am beyond frustrated with Foschini's voice prompts when you phone in to customer services. It doesn't matter what I do, I get "yelled" at by the prompt that I STILL haven't entered a correct number. And I had to call in 4 times before I could bypass this ridiculous system to find a ...
After posting a complaint on the 2nd of April 2013 about The Foschini Group being uninterested to deal with complaints I STILL do not have a response apart from a letter acknowledging my post and an empty promise that I will be contacted in this regard? THUS I am now convinced that The Foschini ...