This is not a direct complaint but I feel needs to be said. I am usually impressed with FNB, having moved all my accounts there, but today (and some prior irritations) left me wondering if they have become just another bank in South Africa (in a sector not well-known for its customer relations). As ...
They didn't follow any procedure when opening the account... They gave the wrong account no. and still gave us attitude on top of it... I am changing banks ...
Good Day I am totally appalled at the attitude and manner in which FNB treats me as a valued client of more than 20 years. I have sent several emails to their designated "Premier Team" and the turnaround response time of 48hrs is basically irrelevant as I have waited on more than one ...
Good day, I just want to express my gratitude specifically for Geneviewe Taylor-Tree at FNB. Long story short, we applied for a smart device from FNB but there was a small issue from Standard Bank (which they were at fault), Geneviewe Taylor-Tree was MOST helpful and helped us to sort it out. My ...
I not so long ago switched banks and wanted to close my FNB account and was told it is overdrawn therefore I need to pay the amount before the closure which I did and went to FNB Menlyn Mall to close the account. It was confirmed that all was in order, no amount was owing, and was made to sign ...
Despite an e-mail message to FNB via there website contacts page, I have not as yet received a reply in over 3 weeks??? I need to have an updated Will drawn up. Do FNB not want my business!!! ...