I applied for a business account online on 18/01/2013. It is now 4/02/2013 and my account is still not activated. The CCD couriers from FNB arranged to collect the necessary original documents and never pitched, without even a phone call that they wouldn't be able to collect the documents on the ...
Trying to resolve a query or obtain any type of meaningful information is just about an impossible task, WHATEVER option you chose on these automated responses seemd to be wrong, and when the person does give out information such as contact numbers and names they are generally WRONG. I have tried ...
I tried to apply for a credit card 2 yrs ago and it was denied saying i was under debt review. I tried to have it removed as i was not and have never been under debt review and it was such a hassle that i just went to Standard Bank and successfully applied for a credit card with them. Friday 25th ...
Blatant neglect to a struggling man who put his fnb card in the atm & it got stuck. Thereafter the only money which was to pay rent of R1000 was out his account. This man earns minimum rage & all his money he had was due to fnb security flaw. He revisited fnb many times & tried to lodge ...
Accepted FNB's offer of a Platinum Credit card because it "allowed access to the lounge at the domestic terminal". When I went to use it I was told that there has to be a R5000 spend on the card and even then it only allows 4 off peak visits to the lounge during off-peak times or 2 visits ...
Time and time again you walk into fnb three rivers, and they have one desk open to help an entire queue of people. There service standards of fnb are excellent and was one of the reasons I joins fnb. Waiting in a queue for an hour to make an enquiry on your account is absolutely ridicoulus. ...