Opal despatched a package for me with first freight on 25th October. I expected it 2 days later.. max! It was delivered to me on the 30th October!!! That is FIVE days after despatching it!! I never even had a courtesy call from first freight to apologise?! To make matters worse, I got a phone call ...
To Whom it may Concern I was responsible for my clients boxes that were required to be picked up from the Kopanong Hotel in Benoni to be delivered to Cape Town. The Driver for the courier company dropped 2 x boxes of wine breaking 2 x bottles and ruining my carpet as one of the bottles was red ...
First Freight lost a parcel of ours almost a month ago. They admitted that they have lost it. To date, they have been passing the buck and avoiding us whenever we query what they are doing about it! The Managing Director, Dorian does not return calls. The Operations manager sighs and throws the ...
I start working in august 2012 at first freight. not knowing this industry but i was doing well. i bring my son in to help cause it will save on exspenses and he was also doing well and he just done his matric. two months ago i ask for more work and got it so my son was delivering alone. he has a ...
Hi. Yesterday one of your depot phoned at 17:28 and was rude over phone with our office. The lady said they can not deliver now they can do it today. I already have lost customer due to this bad service. When explaining the driver where we are, he still does not know where. There is a thing called ...