Today I was contacted by a FFW consultant during office hours, I ask them to please call me back after 4.30pm as I was at work. That call never came, so I called them back to follow up, I was irritated and completely annoyed. What followed was a pleasure! Komotso Maluleke, immediately called me ...
Even though we pay for the service, they have no automatics! And the consultant promised to call back and we are still waiting! Disgusting service, and we will be looking around for a new insurer. ...
I called earlier in Jan for my collection date to be amended from the 25th to the 27th because my salary date changed to the 27th, on the 25th of Jan a debit order went through because First for women did not update my policy, who is going to pay for extra bank charges now I guess I have to. I then ...
When I called FFW Insurance I was confused and sad because I just had a burglary in my new home. I was not even sure if the insurance will be able to assist me since I have just moved in in the house and did not alert them on time that I have just changed my address. Maggie was a sent because she ...
I applied for short term household, car and building insurance via the 1st for Women Website. Mr. Damoense phoned me within an hour of my request. He was extremely helpful and friendly. My quote / schedule was finalised in 1 telephone call for 2 policies - 2 different addresses. I wish more people ...
I was in an accident on Friday and phone the emergency number. Wow by now they should know I was in an accident. Information given to me didn't correspond (2 different towing companies). Sms'e on what happen to your car been received 24 hours further. On Monday I need to inform them to start with ...