I have been trying to geet Fincaptial to replace my lost phone as it is insured. Since 17 December when I reported the matter there is no end in sight. They simply ignore all my emails after having promised to come back to me after i supplied the required information and documentation. My name is ...
I have applied for a cellphone contract with fin-capital, send through all the needed documents, and was told i have been approved and will receive my phone on tuesday since i was debited for my connection fee on friday. on wednesday i called the agent asking for an update of what is happening ...
I bough a cell phone contract through a company called fin capital, I recived a phone and sim card but the sim is not activated, Now this whole morning I have tried to get this resolved with them their call center pushes me from piallr to post. When you speak to someone they tell you they will ...
Natasha of Fincapital really goes the extra mile!! We picked up a problem with one of our handsets and initially were very upset with Fincapital. Natasha quickly resolved the issue, even going to the extend of comming out to us all the way on the westrand in what must have been the worst storm we ...
I applied for 2 samsumg phone contracts on cellfix Monday 4 November, Shivaani from dispatch phoned me on 7 November confirming the delivery address. On the 8th when the delivery was supposed to take place she informed me that there is no stock, and that the delivery will be delayed with yet ...
About 3 weeks ago I took up a contract with FinCapital, Worst decision ever! They promised me a contract with a Samsung S3mini, everything was signed and done, Debit orders processed etc, waiting, I mailed them asking if I could keep my number and they said no, then they changed their story and ...