Ts very frustrating. My actual concern is that from the word go the Ethekwini water services department has been incompetent. We have not had water since we moved in which was April 2013.06.18 the initial application was not captured. After waiting three weeks after been given the incorrect ...
Water has been connected to my property and the meter reading for 3 days after connection is showing 266 kl consumption. I did query this with the call centre via e-mails and calls from October 2012 to date and no one from billing department who the call centre refers me to, can respond to my ...
Water supply cut off totally due to bill being to high, and since they are not the owners of the house the water supply is disconnected and wil remain disconnected until executor of estate comes forward to make arrangements! Water is not a luxury why can't they atleast restrict this poor family to ...
LAST WEEK WE PHONED THEM TO REPORT THAT THERE IS WATER RUNNING ON OUR YARD AND IT'S NOT OUR SEWRAGE AS WE CALLED SOMEONE TO CHECK IT AND WE PAID THAT PERSON.. THEY CAME ON MONDAY AFTERNOON AND CHECK AND THEY SOW THAT IT'S NOT OUR'S THEY SAID THEY WILL COME BACK THE FOLLOWING DAY TO CHECK ON OUR ...
You guys have the most ridiculous call center? How do you actually get any business done? How long must a person remain on hold for an operator? How can I resolve account queries if I cannot get through to your operators? The Metro is very efficient when sending people out to disconnect services. I ...