I HAVE OPEN AN ACCOUNT IN LAST YEAR AND BOUGHT ARE BEDROOM SUIT AND A HIFI THE SIDE DRAWER WAS DAMAGE AND THEY THEY DID GIVE ME THE SURGE PLUG WHICH WAS SUPPOSE TO COME WITH THE HIFI. AND I REPORT TO THE SALES LADY.THEY PROMISE THEY ARE GOING TO FIX AS FROM THEN THEY HAVE NOT COME. ...
I would like to give my compliments for an excellent service I received from Thulani and Philemon from Ellerines. I had contacted them with regards to opening a furniture account with them. I was at work when I did and by the time I knocked off it was their knock off time as well but they chose to ...
I purchased a double bed & 2 single beds in July 2011. I logged a complaint in November 2011 (Ref no: 690132) I have complained again & again & again (April 2012 ref no: 161618) to date no one has contacted me or tried to assist me in any way. I have kept to my agreement and have been ...
I bought a bedroom suite and a fridge on saturday as i am moving to my new house. they couldnt deliver because apparently the whole region is using the same bakkie. i understood that and they promised to deliver on sunday. on sunday they delivered but the fridge was broken with a reject tape. i ...
My father passed away September 2012, he bought furniture from ellerines, when my mother went to claim for the funeral club money the consultant told her to submit all the relevent documents and they'll start processing the claims. they advised her that she'll be gettin an amount of R4500. the ...
I am so disappointed in Ellerines George I started last year to pay my account off firstly the amount payable were R805.00 then i went to the store to tell arrange to pay my account off R500 We phoned their head office in Cape Town and that was fined by them. Arrangement R500 pm I am still paying ...