I submit my meter readings every month. The meter reading company confirms receipt and confirms meter readings have been sent through for capture and yet every month my statement is incorrect. No-one cares and no-one rectifies the situation. Desperate to resolve this matter!!! ...
I HAVE BEEN TRYING FOR THE LAST FIVE YEARS SINCE MY HUSBAND PASSED AWAY TO GET WRITTEN CONFIRMATION THAT HIS ACCOUNT HAS BEEN CLOSED I SPEN THREE HOURS ON THE PHONE AND GOT NOWHERE SO I WROTE AN EMAIL TO AN ADDRESS ON THE WEBSITE THAT DOES NOT EXIST TOTALLY SHOCKING SERVICE MAY BGE YOU WILL BE ...
Monday the 11th at 6 in the evening my electricity was cut due to bad storm. Tuesday morning @ 6 i tried calling the municipality after R60 airtime no answer just please hold. My phone battery was about to die i asked someone at my work to call which they did Tuesday morning refr 925496 today after ...
What a nightmare it is to deal with the municipality, calls never get answered and you don't get straight answers. Ive been registered for two accounts and being charged twice. I'm beyond frustrated as I'm getting nowhere sorting this out. ...
I have been trying to verify my new account for the last 4 weeks and find out when I will be receiving my account. I have tried to email the email address on the the website that for the last 4 weeks has only bounced back and said it does not exist or not in use. I have tried to create a user on ...
I recently with the help of my landlord wanted to apply for a prepaid meter. The offer was turned down on the basis that on that flat were I live we get a bulk meter for electricity which goes to agent who leases most of the apartments at the premises. My question is how do we move away from the ...