Hi There I lodged a complaint on 29 Nov 2013 and was assured that the store would contact me as of today I have only received a call from your call centre assuring me the store would contact me. ...
I discovered that there is fradulent subscriptions on my account when I tried to close it in August. Consultant could not close the accont as the subscriptions were still active. To cut a long story short I have been going backwards and forwards between edgars customer service and RMCS since then ...
I have logged a quiery 3 times with Edgars regarding charges to my account which i am not aware of, no respomse was provided to me. Again a cellphone insurance policy was taken on my account when a purchase was made on my acount to purchase a cellphone. My account has been sitting with an amount ...
I received an sms to say I have 25000 thank you points. I usually go into the store and purchase when I receive these messages. This time it reflected as "0"points on the card. Please can someone explain this scenario, it is a embarrassing and a waste of time. I showed Shadrack the sms ...
I paid up my account around July/August this year. My phone got lost and I had to get a new one, so I took it on account with Edgars. For the following two months I was told that the instalment I ought to pay does not reflect. I made payments anyway. This month I went to pay as usual but was ...
I settled my account they send me back and forth without helping you. if been on the phone 2days to get my payment and refund not even the manager at edcon picks up her phone! ...