A few months ago I was diagnosed with a dread disease, and due to the sudden onslaught of medical bills emailed "Accounts Johannesburg" Edgars as per my statement, to request an arrangement on my installments. To this day, they have yet to respond. Two months later I again sent a request ...
And again I'm still waiting for feedback and kept in the dark. In the last couple of weeks I have been struggling, fighting, pleading and waited patiently. I spoke to Jabu, Sandile, Emanuel who promissed they will get back to me asap. Then I recieved a email only afther my complaint was seen on ...
Ordered boots 3 weeks ago told would be in store in two weeks. Visited store today boots not in store was told they would phone later in day to confirm when in store was. Still no call. ...
Going through the reports and being a customer it is very clear that Edgars don't care about customers and not all about service. I went to Edgars' Westgate this morning, and being a busy Saturday as expected where their must be 7 tills open only 2 were, true Edgars style!!! I wanted to buy two ...
3rd complaint lodged and still no resolution to my simple query.i cant believe this level of service., empty promises, no follow up or feedback, just silly non valid responses on the response section below-Really tarnishing the EDCON brand... ...
I claimed my insurance to find out that i was only covered for R5000 but the value of my phone is R7999 and the money cant be given to me cash so i cant try to find a retail store that is cheaper, if that is not enough I must still pay a excess of R300. I find this absolutely ridiculous because ...