A month or 2 ago i received an email in my SPAM MAIL, it was from Edgars asking for updated details. i found it suspicious as would many others - i called the accounts department, Gentleman i spoke to confirmed it was a legit mail and that he could do the update over the phone. He confirmed ...
I would like to comend Bernice Mofokeng and Florah Sibiya for their excellent customer service skills. They ensured that they met my expectations yesterday and for that I truly hope they are recognised and rewarded for the contribution to holding Edgars name high. After all my bad experiences at ...
I have sent in FICA documents to this branch since November 2012, but everytime I want to purchase on my account, I am told that I need to be FICA'd before the block can be lifted. My account gets FICA'd, the block is lifted within 24 hours, but the next day, lo and behold my account is blocked ...
Buyisile was about to server me till I produced my Jet card to purchase my child school uniform, and she requested my ID book wish I didn't have with me, she called on her supervise who was busy on the opposite left, who shouted from that distance without taking the decency to come closer and ...
I have recently come to learn that Edgars had given me over to the credit bureau. This was done with no phone call or anything, just an sms to say they have. I've always said that Edgars was great with payments, I retract that remark. I have ALWAYS paid my account on time, what is ON my statement ...
I wanted to purchase 3 items today at the East Rand Mall. The cashier told me that my card has been blocked due to FICA and I should go to Customer Services to have it re-activated. I then told her that I did not have proof of address with me, to which she replied that it was not necessary. What is ...