I lodged a complaint on the HelloPeter website on 21/05/2013. Yet once again Edgars has stalled with their PATHETIC customer services. Although I submitted my ID number as requested ON EVERY REFERENCE NUMBER I received, they yet once again requested my ID number before they could assist me This has ...
To whom it may concern On Sunday 26 May 2013, I went to your store to exchange Bronx Shoes size 10. Which I bought at Edgars Cape Gate for R499, as they never had my size 11 and advised me to do an exchange at Edgars Tygervalley which had my size 11 in stock. I went to collect at the customer care ...
I recently opened an account with Edgars so as to start building up a credit record. During the early evening of Saturday the 25th of May I was browsing the CNA store at Cape Town International Airport. You can imagine my disappointment when I reached the front of the queue only to be told that, ...
Due to renovations at the Pavilion store, there was only one section of cashiers open &I waited for 10 minutes for my turn, only to be told loudly that my card had been "blocked". When I asked why, I was told it was because your systems are changing & "it's a old card, you ...
I have been getting numerous (sometimes over 6 a day!!!) calls from Edgars Customer Services - or so they say?? demading me to update my details with them over the phone or else my account will be blocked! I have recently confirmed my details (ID, proof of address, etc) at the Cresta branch, so why ...
I went to Edgars this afternoon, round 1pm. I waited in 2 different lines to apply for an account. After waiting 30 minutes in total, I was then helped by a friendly employee. However, his call to head office to create an account for me was cut off half way through, so he had to phone back and then ...