I paid, updated and closed my account with Edgars over 8 months ago. I decided to check my credit report with experian this morning only to find that my ICT record has not been updated and that i am 4 months in arrears. im currently trying to get credit elsewhere at the moment. So i called the call ...
In June 2013, Edgars approched me with a "discount" on my outstanding account. We agreed on an amount of R1 074.43 to be paid over 3 months. They wanted R358.14 on the following dates 21.06.2013, 19.07.2013 and 06.09.2013. The payments I made were 5 payments of R179.07 and last payment of ...
I have had this experience a few more times then I would like to remember. The one thing that seems to be constant in each time is a person that is apparently in management says they will get their manager to call you back with the issue at hand and this happens every time you call. I have spent ...
I work in an industry where client service is top priority and as a result expect good service in return. I made the heinous mistake of purchasing a contract phone on my Edgars account for my husband last year January. When selecting the contract I discovered that asking direct questions (eg is the ...
I received a phone call today from an Edgars representative, He was offering me some sort of insurance package, or that what I could make out of what he said, I had difficulty understanding him as his annunciation and pronunciation of English words was terrible. That being said. I Remember, when ...
In 2012 I contacted Edgars by telephone to have my address changed and my bills sent to my email address instead of my physical mailbox. Even though I was assured that the change was done, it wasn't. Bills kept on being sent to the old address and not to my email address. Throughout 2013 I went in ...