For over a year now I have been charged cell phone insurance and I keep saying I do not want it but I am being forced to pay for it with my monthly statement, I have been in store and tried to cancel it but they still seem not to. I have emailed numerous times and no response. I have even written ...
Clothing account was opened early last year with my details which I discovered much much later. I followed the necessary process required by Edgars, dispute form, ID copy, etc and later made numerous calls to the person dealing with the matter to follow up. May 2013, I managed to speak to him who ...
WOW I am still amazed that Edgars has not called me at all. They send a response via HellPeter saying they will respond. Never happens. after 5 phones calls to them they keep saying they will call me back. What a load of! Disgusted in there service! ...
It seems Edgars is definitely not keeping to their customer care policy!! This is the second time i have purchased OTA airtime via cellphone, got billed immediately for the transaction but no vouchers are being sent to me. In September 2013 i bought R60 airtime, got billed and didnt received the ...
The worst service that I have ever received in my whole life was from Edgars the glen! Incompetent staff! I have called the Edgar's store on Friday morning the 18/10/2013 asking them for a Samsung S3, spoke to the Samsung Lady there name: Palesa - any way they were one of the million edgars stores ...
I am once again extremely angry with the service i received from the Edcon group. And this time its Edgars, the one shop that you wouldnt expect to give you problems from this group. Apparently to activate an account, you need to purchase items to the amount of R1000. How on earth is this possible ...