I've contacted Edgars Collection Department trying to arrange payment on my account. The lady that assisted me said that she needs to confirm my request with her manager. After holding the line for 5 min (Giving her the opportunity to speak to the manager) she dropped the phone. I'm in a difficult ...
About 6 years ago I lost my phone and was given a new one becoz I had insurance. I used that phone with no problems till I decided to buy myself a new one. I was so used to using that phone it made it easier for me to transfer songs from that LG phone to my new blackberry for music. I have been ...
I noticed on my Edgars account statement that there were 4 transactions that was not purchases made by me, I firstly battled to get through to Edgars and when I eventually did I was told that it related to buying of airtime. I advised them that I never bought any airtime. I was advised that Edgars ...
I've been a loyal Egars customer for some time and enjoyed the rewards points i accumulated until my latest visit to Edgars, i wanted to use my loyalty points, but was informed by an incompetent cashier that i actually owed Edgars a 20 000 points. She then proceeded to pretent to speak on the phone ...
Wanted to buy airtime using Edgars OTA but it gave me error "Your access to this service has been suspended. For further assistance, please call 0861788211" so I called that number and the individual told me to call Edgars accounts department on 0860112442. So I called edgars accounts ...
I requested a paid up letter for an account that was paid up last year March and was told I should receive it in 48 hrs but that never happened call again and spoke to another agent and she told me the person responsible for that is on leave but will send another request! I mean come on, what must ...