Ernestina was my claims administrator who made sure that my claim was processed in the most efficient time possible and Ernestina made me feel very comfortable she has great people skills and good knowledge of what she does. i certainly as call centre agent could take a few tips from the service ...
I was thrilled with discovery insure at first, I'm just really disappointed with them changing their rules all the time. None the less my main concern is that they have started chaurging us almost R400 more per month for the last 2 debit orders. I called the call centre this morning only to be ...
Nishal went the extra mile in helping me find the correct replacement cellphone which was hard to locate. I bugged him many times and he was always so helpful and never got angry with me phoning all the time. ...
5 months and still I don't have my excess back. Discovery legal team is weak. I have never seen something like this. In my 16 years of insurance I always get my excess back but with discovery they don't go out of their way. I can't take this risk with them anymore. ...
Goods damaged by lightning and Discovery Insure replaced items ...
Please assist i took out Discovery Insurance but didnt take it up but on my ITC it reflects that i Owe you Money ...