Two months ago I find out from my local pharmacy that my chronic ARV's all of a sudden have a 20% dispensing fee!? I phone Discovery, a call centre agent appologises profusely and informs me that someone was suppose to phone and tell me that all ARV's will now be dispensed via a courier to my ...
I have dealt with 1 single claim for over a month. As a 1st time Discovery Health member I AM DISGUSTED. - Sent through the claim a month or so ago. Claim was missing important info which an assistant helped me completing. - Sent through amended claim with correct info and received automated ...
TOTALLY UNBELEIVABLE!!! Registered for Chronic medication but am not allowed to get this medicine as supposedly we have claimed more then we should have for the year!!! REALLY!!! Then pay the hospital bill Discovery!!! ...
Danita thank you for being sufficient and keeping your promises. You make dealing with Discovery ease. You kept your promises and provided feedback on time. A Big Thank you. Please teach Roberto some etiquette. Thank you so much for restoring my faith in your company. Stay blessed ...
I called the call centre to ask about the chronic benefit and where should I mail the script to, I was told to mail the prescription to health [Email Removed] and they will contact us with two -three days, it was about 3weeks backs until recent, I then called again and the agent I spoke to told me ...
AFTER NUMEROUS CALLS AND PROMISES OF JUST EIGHT WORKING HOURS AND FOUR DAYS LATER WE STILL DID NOT GET A ADMISION NUMBER FOR MY WIFE TO GO FOR A OPERATION AT WILGERS HOSPITAL. BAD, BAD VERY BAD. I HAD TO PAY IN ADVANCE BEFORE SHE COULD ENTER THE HOSPITAL??? OUR MEMBERSHIP NUMBER IS AS FOLLOWS ...