I would like to commend Miss Seema from the walk-in centre in Durban. Whenever I need assistance with my medical aid she is always available and does an impeccable job. she is a great asset to Discovery Health, may she keep up her good work. ...
I have for over a month being trying to get Discovery and Momentum to transfer my MSA - I got the instructions from Discovery and passed this on to Momentum Health, who apparenlty followed these instructions and made the required deposit as stipulated. Discovery received this deposit, and instead ...
My son has petit mal (a form of epilepsy) the medication he is on, has thus far, not been effective in treating the condition. His doctor recommended that we put him onto a Ketogenic diet which has medically been proven to be incredibly effective in combating the condition (a 90% success rate). ...
DISGUSTING, this is rediculous 3 months unresolved matter. This manager has a terrible attitude we have had enough of this abuse. I am tierd of being shoved from pillar to post - Discovery owes me a refund! i want my money back! i have paid for months of medical aid and i have not had cover... ...
I am a 3rd party on my fiances medical and have been trying to get his claim sorted since October. I have resubmitted the claim again on 30/10/13 and spoke to genaine on 07/11/13 WHO PROMISED TO CALL ME BACK 11/11/13 AND DIDNT EVEN HAVE THE DECENCY TO DO SO AND HAVE TO HAVE A CLIENT SERVICES ...
I have requested for new cards after adding dependents and that was last month already, up to now NADA! funny thing is, i ordered a healthy gear card and it was delivered within the very same week, now I see vitality team never bothered to change the magazine address from WAWS to DAWS as requested. ...