Discovery is clearly not open for business. I tried to complete a hospital authorization, but the website hangs and is down for maintenance, so I get an error message to phone the call center. They put the phone down in my ear just as I get through. Discovery also asked me to update Vitality, but ...
I lodged a complaint about a "change of bank details" problem I was experiencing with Discovery Health. Rishana Singh replied to me within an hour and had solved the problem by close of business that day. It was Christmas Eve so a very small delay due to the public holidays meant my ...
Discovery showed me once again they only in it for the money. Today was my last day on the medical aid I booked an eye-test for my husband and they refuse to pay since as they claim my services has been terminated as per their computer. The only way they can helped is to pay myself and than claim ...
I have sent a letter to Discovery to help my daughter cancel her medical aid. This was a legitimate letter which was signed by her. This was sent from my email adres. Discovery by way of SUSAN HALGREEN is now refusing to cancel the membership as it was sent from my email adres. How ridiculous!!! ...
I, DA TURNER Very fed up AT THIS STAGE. Nov 2013 started with info to move dependant frm my cover to Keycare. Broker sent by discovery explained and disappeared into thin air. Got form to complete eventually from discovery completed this and emailed back with confirmation letter of salary by his ...
As I type this I am waiting to be transferred to a "manager " AB Adams who has kept me holding on now for 15 min's: I submitted a counter-offer to the DCS Branch on the 19th Dec 2013. On following up that it had been activated I was informed that nothing had been received by Discovery new ...